London, ON repair guide
Basement Flooding in London, Ontario: Clay Soils, Sump Pumps and the City’s Grant Program
London, Ontario is built on clay. Rain and snowmelt sit in it instead of draining through, and the water finds its way into basements through foundation cracks, window wells and weeping tile that stopped working decades ago. Add the combined sewers under Old East, Old South and the downtown neighbourhoods, which surcharge in summer thunderstorms, and London has more than its share of wet basements. This guide sorts groundwater from sewer backup, explains what a sump pump and a backwater valve each do, and walks through the City’s grant program that helps pay for them.
By Michael, founder, fixmystuff.ca · Reviewed and updated 2026-09-11 · About 7–10 minutes
Groundwater, sewer backup or surface water
Groundwater on London clay rises after every long rain and during the spring thaw, and it comes in at the cove joint where wall meets floor, through cracks, and up through the floor of older basements with no drainage. Sewer backup arrives at the floor drain, a basement toilet or the laundry standpipe during or just after a heavy storm, and it smells like sewage; the older neighbourhoods on combined sewers are the most exposed. Surface water comes over window wells and under doors where grading slopes toward the house, and it is often the cheapest to fix.
Photograph where the water first appeared and when. That answer decides whether you need a plumber for a backwater valve, a waterproofer for drainage, a landscaper for grading, or a call to the City about the connection.
| What you see | Likely cause | Who fixes it |
|---|---|---|
| Sewage from the floor drain in a storm | Combined sewer surcharge | Plumber: backwater valve |
| Clear water at the wall-floor joint | Groundwater, failed weeping tile | Waterproofer or plumber: sump pump, drainage |
| Slow drains, gurgling in dry weather | Collapsed or rooted lateral | Drain contractor: camera, repair or lining |
| Water over a window well | Surface water, grading | Grading, well covers, downspout extensions |
The City’s Basement Flooding Grant Program
The City of London’s Basement Flooding Grant Program contributes toward the cost of protective work at eligible homes: installing a backwater valve on the sanitary lateral, installing a sump pump and pit, and disconnecting the weeping tile from the sanitary sewer so groundwater no longer loads the City system. The work must be done by a licensed plumber under a City plumbing permit and inspected, and the grant is claimed after completion. Read the current program page before signing a quote; the eligible amounts and rules change.
A backwater valve closes when the sewer surcharges so sewage cannot flow back into the house; while it is closed, nothing in the house drains, which is why plumbers say not to run water during a storm. A sump pump moves groundwater from the foundation drain outside; on London clay a battery backup is worth its cost, because the storms that flood basements also cut power.
- Eligibility confirmed on the City’s program page
- Licensed plumber and City plumbing permit number
- Camera inspection recording and locate
- Itemized invoice for valve, pump and labour
- Grant claim submitted after completion
Who owns which pipe
In London the owner is responsible for the sewer lateral on private property up to the property line, and the City for the section in the road allowance to the main. A camera inspection with a locate tells you which side a break or root blockage is on. If it is the City’s side, call the City; if it is yours, the repair is yours. Keep the recording, because an insurer will want it for a sewer backup claim.
Sewer backup and overland water are usually separate add-ons on an Ontario home policy, and insurers ask whether a backwater valve is installed. Check both before the next storm.
Clay, older houses and cheap fixes first
Houses in Old East, Old South and Wortley from the 1900s to 1930s often have no weeping tile at all and brick or block foundations that clay-held water passes through. Waterproofing there is excavation, a membrane and new drainage, sometimes with a mason. Post-war houses usually have clay weeping tile that has silted up, which a sump system can serve. Either way, extend downspouts well away from the foundation and correct grading before spending on anything underground; on clay, the water you keep away from the wall is water that never gets in.
Questions to ask before booking
- Will you camera the lateral and give me the recording and locate?
- Is my address eligible for the Basement Flooding Grant Program, and will you pull the City permit?
- Are the backwater valve and sump pump quoted separately?
- Does the sump quote include a battery backup?
- What is the warranty on the devices and the workmanship?
Frequently asked questions
Does the City of London help pay for a sump pump?
Through the Basement Flooding Grant Program at eligible homes, for a backwater valve, a sump pump and weeping tile disconnection, with conditions on the plumber and the permit. Confirm eligibility on the City’s program page first.
Who repairs a broken sewer pipe under my London property?
You do, for the section on private property up to the property line; the City handles the road allowance to the main. A camera locate shows which side the fault is on.
Why does my basement get wet after every long rain?
London’s clay soil holds water against the foundation instead of draining it away. Grading and downspout extensions help; a working sump system and drainage handle the rest.
Can an old brick foundation be waterproofed?
Yes, but it is a larger project than a sump pump: excavation, a membrane and new drainage, sometimes masonry repair. Have a waterproofer and a plumber look together.
Nearby communities
London plumbers and waterproofers cover Middlesex and the surrounding towns, and the Ontario rules on contracts and responsibility for laterals are the same everywhere. Grant programs are municipal, so ask what applies at your address.
- Plumbers in Kitchener
- Plumbers in Windsor
- Plumbers in Hamilton
- Plumbers in St. Thomas
- Plumbers in Woodstock
Browsing more broadly? Start from the London repair hub for every local guide in one place.
Sources and further reading
- City of London: Basement Flooding Grant ProgramEligibility, covered work and how to claim.
- City of London: sewer lateralsWho is responsible for which section of the connection.
- Consumer Protection OntarioContracts, deposits and cancellation rights.
- Insurance Bureau of Canada: water damageSewer backup and overland water coverage.
Prices, programs, and acceptance rules can change. Check each source and obtain a written local quote before deciding.