Markham, ON repair guide
Basement Flooding in Markham: Why New Houses Flood Too, and What the Fixes Are
The August 2005 storm that flooded thousands of Markham basements taught the city that new houses flood too. Subdivision sewers sized for average storms surcharge in extreme ones, finished basements sit below the level of the street, and sump pumps that have never run fail when the power goes out at the same time as the rain comes in. This guide explains how to tell sewer backup from groundwater in a Markham home, what each fix does, what the City has offered to help pay for them, and who is responsible for which pipe under York Region and the City.
By Michael, founder, fixmystuff.ca · Reviewed and updated 2026-09-11 · About 7–10 minutes
Why a newer house floods
A subdivision’s sewers are designed for a storm of a certain size, and Markham has seen larger ones. When the storm sewer and the sanitary sewer surcharge, the water looks for the lowest opening, which is your basement floor drain. Newer houses make it worse in two ways: the basement is finished and deep, and the weeping tile around the foundation is often connected to the sewer, so it adds groundwater to a system that is already full. Sump pumps installed by the builder sit in a pit that may never have filled, and the first time they are needed is the first time anyone learns they do not work.
Surface water is the other newer-house problem: lots graded by the builder settle over the first decade, and the ground ends up sloping toward the foundation and the window wells.
| What you see | Likely cause | Who fixes it |
|---|---|---|
| Sewage from the floor drain in a storm | Sewer surcharge | Plumber: backwater valve |
| Clear water at walls or floor joint | Groundwater, foundation drain overloaded | Plumber: sump pump; waterproofer |
| Water over a window well | Settled grading, surface water | Grading, well covers, downspout extensions |
| Sump pit full, pump silent | Failed or never-tested pump, no power | Plumber: pump and battery backup |
What the fixes do, and what the City has offered
A backwater valve is a one-way flap on the sanitary lateral that closes when the sewer surcharges so sewage cannot flow back into the house; while it is closed nothing in the house drains, which is why plumbers say not to run water during a storm. A sump pump with a pit collects groundwater from the foundation drain and pumps it outside instead of into the sewer; a battery backup keeps it running through the outages that arrive with the storms. Disconnecting the foundation drain from the sanitary sewer, where it is connected, takes groundwater out of the overloaded system.
The City of Markham has offered subsidy programs for backwater valve installation and related basement flood protection at eligible homes, with conditions that the work be done by a licensed plumber under a City permit. The programs change; read the City’s current page before signing a quote, and ask the plumber to quote the valve and the pump separately so you can see what each protects against.
- City’s current subsidy program checked for eligibility
- Licensed plumber and City plumbing permit number
- Camera inspection recording and locate
- Sump pump tested and battery backup quoted
- Grading and downspouts checked around the foundation
Who owns which pipe
In Markham the owner is responsible for the sewer lateral on private property up to the property line, and the City for the section from the property line to the main; York Region operates the trunk sewers and water supply behind that. A camera inspection with a locate tells you which side a break or blockage is on. If it is the City’s side, contact the City; if it is yours, the repair is yours. Keep the recording; an insurer will want it for a sewer backup claim.
Sewer backup and overland water are usually separate add-ons on an Ontario home policy, and insurers commonly ask whether a backwater valve is installed. Check both before the next storm.
Before the next storm
Lift the sump float and listen for the pump; if it has never run, have a plumber test it under load and fit a battery backup. Extend downspouts well away from the foundation and correct settled grading so water runs toward the street. Keep valuables off the basement floor and photograph the basement now, before you need to prove what was there.
If the house is in a Tarion new-home warranty period, a basement leak through the foundation may be a warranty claim rather than a repair bill; report it to the builder and Tarion in writing within the warranty timelines.
Questions to ask before booking
- Will you camera the lateral and give me the recording and locate?
- Does the City’s current program cover this work, and will you pull the City permit?
- Are the backwater valve and sump pump quoted separately?
- Does the sump quote include a battery backup and testing under load?
- Is the foundation drain connected to the sanitary sewer, and should it be disconnected?
Frequently asked questions
Why did my new Markham house flood?
Subdivision sewers surcharge in storms larger than they were designed for, finished basements sit below street level, and builder-installed sump pumps often fail the first time they are needed. A backwater valve, a tested sump pump with backup, and good grading are the fixes.
Does the City of Markham help pay for a backwater valve?
The City has offered subsidy programs for backwater valves and related protection at eligible homes, with conditions on the plumber and the permit. Check the City’s current program page before signing a quote.
Who repairs a broken sewer pipe under my Markham property?
You do, for the section on private property up to the property line; the City handles the section to the main. A camera locate shows which side the fault is on.
Is a foundation leak in a new house a warranty claim?
It can be. Report it to the builder and Tarion in writing within the warranty timelines before paying for a repair yourself.
Nearby communities
York Region plumbers cover Markham, Richmond Hill and Vaughan from the same shops, but flood-protection subsidies are municipal: each city has its own program or none at all. Ask what applies at your address.
- Plumbers in Toronto
- Plumbers in Vaughan
- Plumbers in Richmond Hill
- Plumbers in Mississauga
- Plumbers in Brampton
Browsing more broadly? Start from the Markham repair hub for every local guide in one place.
Sources and further reading
- City of Markham: basement floodingCurrent subsidy programs, backwater valves and who owns which pipe.
- TarionNew home warranty coverage for foundation leaks.
- Consumer Protection OntarioContracts, deposits and cancellation rights.
- Insurance Bureau of Canada: water damageSewer backup and overland water coverage.
Prices, programs, and acceptance rules can change. Check each source and obtain a written local quote before deciding.