Sherbrooke, QC repair guide
Basement Flooding in Sherbrooke: The Saint-François, the Magog and the Sewers Under the Old Centre
Sherbrooke was built where the Magog River drops into the Saint-François, and the gorge in the middle of downtown is the reason the city exists and the reason the low neighbourhoods beside it flood. The rivers rise in the spring melt and again in the fall rains that the Townships get from the remnants of Atlantic storms; the old centre, the East ward and Ascot sit on sewers that surcharge in summer thunderstorms; and the post-war bungalows across the plateau flood from groundwater in the melt. This guide sorts the three apart, explains what each fix does and what the City requires, and says what Quebec requires of the plumber you hire.
By Michael, founder, fixmystuff.ca · Reviewed and updated 2026-09-11 · About 7–10 minutes
Rivers, sewers and the melt
River flooding announces itself: the City and the province issue warnings, the Saint-François rises at the confluence and along the East ward, and the Magog backs up above the dams. Sewer backup arrives at the floor drain, a basement toilet or the laundry standpipe during or just after heavy rain and smells like sewage; the old centre and the streets on the oldest sewers are most exposed. Groundwater arrives clear at the wall-floor joint and through cracks after long rains and in the melt, and the older houses with stone or block foundations take it through the walls.
Photograph where the water first appeared and when. A river warning, a storm and a smell, or a melt and clear water each point to a different fix.
| What you see | Likely cause | Who fixes it |
|---|---|---|
| River rising, City warning | Saint-François or Magog flooding | City measures, insurer |
| Sewage from the floor drain in a storm | Sewer surcharge | Plumber: backwater valve |
| Clear water at the wall in the melt | Groundwater, failed drain, no sump | Plumber or waterproofer: sump, drainage |
| Slow drains in dry weather | Collapsed or rooted lateral | Drain contractor: camera, repair or lining |
What the fixes do, and what Quebec requires
A backwater valve is a one-way flap on the drain that closes when the sewer surcharges so sewage cannot flow back into the house; Quebec’s plumbing code has required them on the fixtures below street level of most homes for years, and many older Sherbrooke houses have none or have one seized open. A sump pump with a pit collects groundwater from the French drain around the foundation and pumps it outside; a battery backup keeps it running through the outages that come with the storms. Quebec courts and insurers have held that a missing or unmaintained backwater valve can reduce a claim, which is why an insurer may ask about it.
The City of Sherbrooke has offered programs for backwater valves and protective plumbing at times, and requires a permit for the work; check the City’s current page before signing a quote. Disconnecting the gutters from the sanitary sewer, still common on older houses, is required by the City and takes clean water out of the overloaded system.
- City of Sherbrooke permit and any current program checked
- RBQ-licensed plumbing contractor
- Camera inspection recording and locate
- Backwater valves present and tested on every below-grade fixture
- Sump pump tested, battery backup quoted
Who owns which pipe
The City of Sherbrooke owns the sanitary and storm sewers beyond your property line and the water supply; the lateral on your property is yours, though the City’s by-laws set out who pays for a repair at the property line. A camera inspection with a locate tells you which side a break or blockage is on. Keep the recording; an insurer will want it for a sewer backup claim, and sewer backup and overland water are separate endorsements on a Quebec home policy. The provincial flood-plain maps published after the 2017 and 2019 floods changed what insurers offer near the rivers; ask your broker what is available at your address.
Old foundations and the French drain
Sherbrooke’s older houses have stone, brick and block foundations and clay or no French drains; a waterproofer in Quebec digs the exterior, applies a membrane and a new French drain with a cleanout, and connects it to a sump or the storm sewer where the City allows. Where the lot does not allow excavation, interior drainage to a sump and repointed mortar are the alternative. Extend the gutters well away from the foundation and correct grading before spending on anything underground. Excavation and drainage work must be done by an RBQ-licensed contractor, and the RBQ’s register shows the licence.
Questions to ask before booking
- What is your RBQ licence number, and does it cover plumbing and excavation?
- Will you camera the lateral and give me the recording and locate?
- Does every below-grade fixture have a working backwater valve, and will you pull the City permit?
- Does the sump quote include a battery backup?
- What is the warranty on the devices and the workmanship?
Frequently asked questions
Does Quebec require a backwater valve?
Yes, on the below-grade fixtures of most homes under the plumbing code, and insurers may reduce a claim where one is missing or unmaintained. Many older Sherbrooke houses have none or have one seized open; test it every spring.
Who owns the sewers in Sherbrooke?
The City of Sherbrooke owns the sanitary and storm sewers beyond your property line and the water supply; the lateral on your property is yours, subject to the City’s by-laws on repairs at the line.
My house is near the Saint-François. Will a sump pump help in a flood?
Not against the river itself. River flooding is a matter of the City’s warnings, the provincial flood-plain maps and your insurer. A sump pump handles groundwater.
Who is allowed to do plumbing in Quebec?
A contractor holding an RBQ licence in the plumbing subcategory. Check the RBQ’s public register before paying a deposit.
Nearby communities
Sherbrooke plumbers and waterproofers cover the Townships from Magog to Coaticook. The RBQ rules and the plumbing code are the same across Quebec; permits and programs are municipal.
- Plumbers in Magog
- Plumbers in Granby
- Plumbers in Drummondville
- Plumbers in Montreal
- Plumbers in Longueuil
Browsing more broadly? Start from the Sherbrooke repair hub for every local guide in one place.
Sources and further reading
- Ville de Sherbrooke: sewers and floodingSewer responsibility, permits and any current program.
- Régie du bâtiment du Québec: licence registerVerify a contractor’s licence and subcategories.
- Québec: flood-plain mapsProvincial flood zone mapping for the Saint-François.
- Insurance Bureau of Canada: water damageSewer backup and overland water coverage.
Prices, programs, and acceptance rules can change. Check each source and obtain a written local quote before deciding.